How We Built a B2B Platform for Medical Intertrade
Client
Medical Intertrade
Partnership
4 years
Industry
Healthcare & Medical
Expertise
E-commerce Platforms
Custom Software Solutions
The B2B e-commerce platform transformed order management for Medical Intertrade, speeding up processing times, improving customer satisfaction, and reaching strong adoption in just a few months. The digitization of returns and claims eliminated manual form filling, and the new returns approval flow proved especially valuable during regulatory product recalls, allowing large volumes to be handled quickly and efficiently.
+75%
Faster ordering process
+60%
Customer satisfaction improved
Medical Intertrade wanted to solve the following challenges
1
Manual processes and outdated systems caused constant delays and errors.
2
Inefficient handling of returns, claims, hospital orders, and warehouse management.
3
Inconsistent and inaccurate data across systems made reliable decisions difficult.
4
Orders sent by email or phone had to be manually entered into the ERP by sales reps.
Services
We built a custom B2B platform integrated with their ERP system (Extra), featuring real-time product availability, a tracked returns system, role-based access, and a hospital segment based on public procurement.
Tech stack
Frontend
Nuxt | Vue
Backend
Laravel
Hear it from them
"The platform gives us informational support, transparency, and functionality our customers’ systems simply don’t have. Its key value is the simplicity of the process and significant time savings."
Dario Kovačko • CTO
Undeniable Results Speak for Themselves
+75%
Faster ordering process.
+60%
Improved customer satisfaction
+80%
Adoption rate
Ready to See Results of Your Own?
Book a free 30-minute call with our CEO Domagoj. Tell us about your ideas and questions, and let’s see how we can help you.
